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| Objective - You will assist the School Manager in executing many of the day - to - day operations. Preliminary procedures that will be performed alongside the School Manager are marketing, storage facility negotiation, building university relations, etc. The Team Leader will work closely with the School Manager in running the business on a campus or city level. |
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Job Description - The Team Leader will be trained in order to execute a day of pick - ups or drop - offs. This position requires a lot of interaction with customers making it pertinent that he or she has exceptional customer service skills. Dorm2Dorm will provide a training tutorial and operations manual to the Team Leader, providing him or her with the knowledge they will need in order to carry out their operational tasks.
The Assistant Manager will be asked to help:
- Move Customers
- Drive Trucks
- Conduct Marketing (i.e. Booth Set - ups, Post Flyers, etc.)
- Handle & Use Paperwork
- Properly Fill Out Customer Agreement(s)
- Navigate Around Campus
- Load Trucks
- Unload Trucks
- Explain Products & Services
- Up - Sell Services
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| Hours - Depending on the number of customers being assisted, the Team Leader will be asked to work nearly full time during the busy season. However, some weeks the Team Leader will work a very limited schedule. Other weeks he or she may be working more often than the School Manager, again depending on their availability and demand. |
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Qualifications
- Must be able to easily lift over 70lbs.
- Valid drivers license
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| Compenstation - The Team Leaders are usually paid based on an hourly salary. Hourly salary for an entry level Team Leader will start at $10/hr and may range to $20/hr pending on the level of customer service provided. Often customers will provide gratuity, which will be split amongst the team. |
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